If your organization is on a journey to becoming more customer-centric, then it might be time to reflect on the partnerships and tools your organization is using to gain the greatest ROI on that effort. So many of the customer programs developed today focus on “listening,” or fall into the rut of “ask/answer” insight generation.
Download the Insight Communities e-Book to learn how to shift your perspective and empower teams to take advantage of research communities.
Engage your Customers as Stakeholders
Common ways Gongos supports engaging Customers as Stakeholders:- Online research communities
- Live and virtual qualitative research & ethnographies
- Segmentation & customer journey mapping
Consumer Village
"The Village” is a Gongos-owned and managed online consumer insights community, with thousands of active members nationwide. Consumer Village blends the entertaining nature of social media with the dynamics of research. Utilizing our proprietary Instinct™ platform, the Village provides an immersive experience for both in-depth qualitative and quantitative insight generation.
